Looking for info on Coffeemate® or natural bliss®? Try our frequently asked questions. For infrequent questions, you can always contact us directly.
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Coffeemate®
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Does Coffee-mate® have any recipe suggestions? Yes! These can be found in the Recipes section of this website.
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When can I buy Coffee-mate® seasonal flavors? Coffee-mate® seasonal flavors are available through the fall and winter holiday period, generally beginning in Septemeber. However, Pumpkin Spice and Peppermint Mocha are available year round!
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How should I store my Coffee-mate® product? • Coffee-mate® liquid products found in the refrigerated case must be refrigerated at all times, before and after opening.
• Only Coffee-mate® liquid products that are clearly marked “Refrigerate After Opening” may be stored in a dry, cool place before opening, but must be refrigerated after opening.
• Coffee-mate® 1.5L concentrate should not be refrigerated and should be stored in a dry, cool environment.
• Coffee-mate® liquid should not be frozen.
• Coffeemate® powder should be stored in a cool, dry place. -
How long will my Coffee-mate® product remain fresh? • Coffee-mate® liquid should be used within 14 days after opening or before the use-by date, whichever comes first.
• Coffee-mate® powder should be used by the use-by dates found on the packaging. Unopened, Coffee-mate® powder has a shelf-life of up to 24 months. -
How can I keep my Coffee-mate® powder fresh? Always store your Coffee-mate® powder in a cool, dry place with the lid tightly sealed.
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Is it necessary to shake Coffee-mate® liquid? Due to the nature of the product, we recommend shaking it prior to opening for the first time. However, just give the bottle a gentle swirl after opening to avoid spills.
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What’s the best way to enjoy my Coffee-mate® powder? Always remember to shake you canister before use, add to hot coffee, stir, and enjoy! And use a dry, clean spoon if you’re spooning out Coffee-mate® powder to prevent clumping/caking.
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Can Coffee-mate® products be frozen? We don't recommend freezing any Coffee-mate® products because it may cause separation of the ingredients.
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Is the Coffee-mate® packaging recyclable? Yes! Our bottles are made of PET plastic, SPI code #1, polyethylene terephthalate. “Please recycle” is printed on back of the label. The cap is made from a pigmented plastic, polypropylene, SPI code #5. The pull ring is made from LDPE plastic.
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Why do some Coffee-mate® liquid bottles have pull ring, while others have a foil seal? We changed to the pull ring due to consumer preference over the foil seal, making it easier to open. To make sure we can meet all demand for Coffee-mate®, we manufacture our product at several locations, and while some locations use pull ring, others use foil seal.
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How can I find a specific product that is not carried at my local store? We have a variety of flavors and sizes of products and not all retailers carry all of our products. Please check our Where to Buy page to find a store near you. There is also a “Buy Now” button on the product pages for items available for purchase online. Remember, some of our products are released for special seasons and may be available for a limited time only. If you have any questions please contact us.
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How do I contact Coffee-mate® with comments or feedback? We’re available 24x7 and would love to hear from you!
• Call or text anytime: 800-637-8534
• Chat with us live!
• Send an email through our Contact Us page
Nutritional Information-
Where can I find the nutrition facts and ingredients for each product? Nutrition facts and ingredients for any product can be viewed by clicking the "Nutrition Information" link on that particular product's detail page. All product detail pages are located within the Products section of the website.
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Is Coffee-mate® Kosher? All Coffee-mate® products are kosher certified by the Orthodox Union and carry the OUD symbol.
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Does Coffee-mate® contain lactose? Coffee-mate® liquid and powder products are non-dairy, lactose-free.
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Does Coffee-mate® contain dairy? Coffee-mate® liquid and powder contain sodium caseinate, which is an ingredient derived from milk.
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Is Coffee-mate® gluten-free? Please always read the product label for the most current gluten-free information.
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Does Coffee-mate® contain high-fructose corn syrup? Coffee-mate® does not contain high fructose corn syrup. Some Coffee-mate products contain corn syrup.
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Where can I find Coffee-mate® allergen information? Please always read the product label for the most current allergen information.
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What is your perspective on GMO? We support Nestle’s position in favor of innovation and the responsible use of scientific and technological advances. To learn about our company’s perspective, please go to http://www.nestleusa.com/about-us/gmo
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Where can I learn more about portion awareness? Visit www.nestleusa.com/nutrition/beverage/calories-in-my-cup to learn more about the calories in your cup of coffee and learn about simple solutions to lighten up the calories in your cup.
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What is the Thoughtful Portion™ recommendation on the back of the bottle? As part of Nestle’s effort to provide portion guidance, we developed Thoughtful Portion™ to educate consumers. The message on Coffee-mate® is to use in moderation for your perfect cup. We want our consumers to be mindful of how much Coffee-mate® they add to each cup of coffee.
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natural bliss®
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Dairy - What is natural bliss®? natural bliss® is an all-natural dairy creamer from Coffee-mate®. It's made with real, no GMO ingredients you can pronounce: milk and cream from cows that are not treated with added growth hormone, cane sugar, and natural flavors. (Our Salted Caramel and Hazelnut recipes include a touch of salt.) natural bliss® delivers a balanced taste that’s lightly flavored and sweetened to let your coffee shine through.
*According to the FDA, no significant difference has been found between milk derived from rBST-treated and non-rBST-treated cows.
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Dairy - What flavors are available in natural bliss®? natural bliss® coffee creamer currently comes in five delicious varieties that allow you to add your flavor naturally: Sweet Cream, Vanilla, Hazelnut, Cinnamon Cream, and Salted Caramel. Five delicious ways for you to lightly flavor and sweeten your morning cup!
To read about our other natural bliss® products in greater detail, please visit our Products page.
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Dairy - What sizes are available in natural bliss®? All natural bliss® varieties are available in 16 fl oz. bottles, except at Target stores where you can get Sweet Cream and Vanilla flavors in 32 fl oz!
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Dairy - Is it necessary to shake natural bliss® before use? We recommend shaking the bottle before use.
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Dairy - How should I store my natural bliss® product? natural bliss® should always be kept refrigerated.
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Dairy - How long will my natural bliss® product remain fresh? natural bliss® should be used within 14 days after opening or the use-by date (located at the top of the bottle near the cap), whichever comes first.
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Dairy - Does natural bliss® have recipe suggestions? We have some great recipes with natural bliss® for you to enjoy. Click here to explore!
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Dairy - Is the natural bliss® coffee creamer packaging recyclable? The natural bliss® bottle is made from a clear plastic (PET) and is recyclable in most areas. The cap is made from pigmented plastic (polypropylene (SPI code #5)), and the pull ring is made from LDPE plastic, which can be recycled only in a limited number of communities in the U.S.
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Dairy - How is natural bliss® creamer different from other Coffee-mate® products? natural bliss® is all-natural coffee creamer made from real dairy. Regular Coffeemate® products are appropriate for those who are trying to avoid dairy and are looking for a lactose-free option. Regular Coffee-mate® also comes in Reduced Fat and Sugar-Free offerings.
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Dairy - Will natural bliss® replace regular Coffee-mate®? It will not. natural bliss® is a dairy coffee creamer and Coffee-mate® is a non-dairy creamer. We will continue to make both for you to enjoy.
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Dairy - How can I find natural bliss® at a store near me? We have a variety of flavors and sizes of products and not all retailers carry all of our products. Please check our Where to Buy page to find a store near you. There is also a “Buy Now” button on the product pages for items available for purchase online. Remember, some of our products are released for special seasons and may be available for a limited time only. If you have any questions, please contact us.
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Dairy - How do I contact natural bliss® with comments or feedback? We’re available 24x7 and would love to hear from you!
• Call or text anytime: 800-637-8534
• Chat with us live!
• Send an email through our Contact Us page -
Almond Milk/Coconut Milk Creamer - Why do these products contain other tree nuts? These items are made from almond paste that is made in a factory where other nut products are made. Potential tree nuts in this factory are: almonds, hazelnuts, pistachios, macadamia, pecans, cashews & walnuts. Note: only applies to almond milk SKUs.
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Almond Milk/Coconut Milk Creamer - Does this product contain dairy? No, this is a non-dairy creamer option made with the goodness of nuts. We have validated the cleaning procedures so there is no dairy left on the line when we run these non-dairy creamers.
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Almond Milk/Coconut Milk Creamer - Where are the flavors from? • Our Natural Vanilla flavor includes extracts from vanilla beans from Madagascar
• Our Natural Caramel flavor tastes just like homemade and is made with cane sugar
• Our Natural Sweet Crème is made with cane sugar and real Sumatran coconut cream to enhance sweet, creamy notes
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Almond Milk/Coconut Milk Creamer - Where do I buy Hazelnut Almond Milk Creamer? This is exclusively sold at Target
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Almond Milk/Coconut Milk Creamer - Is my cap dirty? It does not look the same as natural bliss®. No. For our non-dairy natural bliss® products, our cap color is now off-white to help you distinguish amongst our portfolio
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Almond Milk/Coconut Milk Creamer - What allergens are in these products? • Almond Milk Vanilla/Caramel flavor: This product CONTAINS: Almond - May Contain Other Tree Nuts
• Almond Milk Hazelnut flavor: This product CONTAINS: Almond and Hazelnut - May Contain Other Tree Nuts
• Coconut Milk Sweet Crème: This product CONTAINS: Coconut
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Almond Milk/Coconut Milk Creamer - Does this product contain carrageenan? No, it does not.
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Almond Milk/Coconut Milk Creamer - Is natural bliss® part of the Plant Based Foods Association? No, we are not.
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Almond Milk/Coconut Milk Creamer - Where do our almonds come from? Our almonds are mostly sourced from California. However, due to drought sensitivity, we also source from other locations.
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Almond Milk/Coconut Milk Creamer - Is this organic? No, natural bliss® is not certified organic at this time. natural bliss® is an all-natural coffee creamer proudly made with no GMO ingredients.
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Almond Milk/Coconut Milk Creamer - Is this gluten-free? Yes, natural bliss® coffee creamers are gluten-free.
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Almond Milk/Coconut Milk Creamer - What kind of sugar do you use? We use cane sugar to sweeten our entire line of natural bliss® creamers.
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Almond Milk/Coconut Milk Creamer - How many almonds are in your almond milk creamer? We have 10-15 almonds per bottle of almond milk creamer
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Almond Milk/Coconut Milk Creamer - Does your coconut creamer contain added flavors? No, all of the coconut flavor is provided by real coconut cream
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Almond Milk/Coconut Milk Creamer - Is coconut an allergen? According to the FDA, Coconut is considered a tree nut.
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Almond Milk/Coconut Milk Creamer - Where can we find these creamers in store? They will be shelved in the plant-based creamer set in the dairy/refrigerated aisle.
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Almond Milk/Coconut Milk Creamer - What retailers can I find these creamers in? For our first year, we have launched in Grocery and Mass outlets so please find us in your local supermarket or Walmart/Target.
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Almond Milk/Coconut Milk Creamer - What does it mean that this is an “all natural” creamer? natural bliss® is an all-natural coffee creamer proudly made with no GMO ingredients. Our almond milk and coconut milk creamer products are made only with all natural ingredients. Our natural flavors come real food ingredients like vanilla flavor from Madagascar or coconuts sourced from Sumatra.
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Iced Coffee/Cold Brew Coffee - What does “All Natural” mean? Our Nestlé Natural Standards has guidelines to qualify a product as “All Natural”. Product ingredients must have minimal processing, contain no synthetic (or manmade) ingredients and come from a recognizable source. -
Iced Coffee/Cold Brew Coffee - What are natural flavors? By definition, a natural flavor is a substance obtained from plant or animal sources that provides the characterizing flavor of a food. -
Iced Coffee/Cold Brew Coffee - Where can I find the nutrition facts and ingredients for each product? Please refer to the product label for the most current info or visit us online at coffeemate.com. -
Iced Coffee/Cold Brew Coffee - What is your definition of a no GMO product? SGS, our third-party certifier, has verified the Nestlé process for manufacturing the natural bliss® Iced Coffee and Cold Brew Coffee products with no GMO ingredients. More information is available at sgs.com/no-gmo. -
Iced Coffee/Cold Brew Coffee - Why are natural bliss® products made with no GMO ingredients? At natural bliss®, we are committed to our consumers and their right to have choices in the products they consume. We are dedicated to providing options, such as offering products with no GMO ingredients, so you can continue to enjoy your favorite natural bliss® products the way you choose. -
Iced Coffee/Cold Brew Coffee - Is this product kosher? Yes, our natural bliss® coffee creamers are Kosher-certified by the Orthodox Union and carry the OUD symbol. -
Iced Coffee/Cold Brew Coffee - Does natural bliss® Iced Coffee and Cold Brew Coffee contain dairy? Yes, natural bliss® Iced Coffee and Cold Brew Coffee are made with fresh California Grade A, homogenized milk and cream. We are proud to use high-quality milk and cream from cows not treated with added growth hormone.* -
Iced Coffee/Cold Brew Coffee - Are the dairy ingredients in natural bliss® Iced Coffee and Cold Brew Coffee free of added growth? Yes! We proudly use only milk and cream from cows not treated with the growth hormone rBST* (recombinant bovine somatrophin), a synthetic growth hormone that’s often given to dairy cows to increase milk production. -
Iced Coffee/Cold Brew Coffee - Is natural bliss® Iced Coffee and Cold Brew Coffee organic? No, natural bliss® is not certified organic at this time. natural bliss® is an all-natural coffee and creamer brand proudly made with no GMO ingredients. -
Iced Coffee/Cold Brew Coffee - Is natural bliss® Iced Coffee and Cold Brew Coffee gluten-free? Yes, natural bliss® Iced Coffee and Cold Brew Coffee are gluten-free. -
Iced Coffee/Cold Brew Coffee - What kind of sugar do you use in natural bliss® Iced Coffee and Cold Brew Coffee? We use pure cane sugar to sweeten our entire line of natural bliss® coffee and creamers. -
Iced Coffee/Cold Brew Coffee - What sizes are available? Our delicious line of Iced Coffee and Cold Brew Coffee come in beautiful, transparent 46oz multiple serving carafe containers. -
Iced Coffee/Cold Brew Coffee - Is it necessary to shake before first use? Yes, please shake well before each use. Our Iced Coffee and Cold Brew Coffee are carefully crafted with all natural ingredients, so some settling of ingredients is expected. -
Iced Coffee/Cold Brew Coffee - How do I store my natural bliss® Iced Coffee and Cold Brew Coffee? Keep your Iced Coffee and Cold Brew Coffee refrigerated between 33-45°F. Do not freeze. For best quality, use within 10 days of opening. We use all natural ingredients so shake well before each use as some settling is expected. -
Iced Coffee/Cold Brew Coffee - Where can I buy natural bliss® Iced Coffee and Cold Brew Coffee? The line of natural bliss® Iced Coffee and Cold Brew Coffee are available in select cities within California, Nevada, Arizona, Washington and Oregon. -
Iced Coffee/Cold Brew Coffee - When will natural bliss® Iced Coffee and Cold Brew Coffee be available in my area? natural bliss® Iced Coffee and Cold Brew Coffee will be available everywhere summer 2018! -
Cold Brew Coffee - What is Cold Brew Coffee? Cold Brew Coffee is steeped in water that’s not hot (i.e. cold, or room temperature) for an extended period of time, anywhere from 8-24 hours. -
Cold Brew Coffee - What does “steep” mean? Steeping in a process where coffee, or tea, soaks in water for an extended period of time to extract a rich, bold flavor. -
Cold Brew Coffee - What are Arabica beans? Arabica coffee beans are generally considered to make milder, less bitter coffees. They are usually more expensive and harder to get hold of because the plants they grow on are not as strong as the Robusta coffee bean plant. -
Cold Brew Coffee - How does natural bliss® make their Cold Brew Coffee? Our simple, yet sophisticated Cold Brew Coffee uses premium ingredients and is expertly crafted for a smooth, bold taste.• Sweet Cream: We start with the finest, responsibly sourced 100% Arabica beans from Brazil. The beans are then steeped in cool water for 12hrs. Next, fresh California milk, cream (from cows not treated with added growth hormone*) and just the right touch of cane sugar are added to create a deliciously smooth and bold cold brew, sweet cream flavor.
• Mocha Flavor: We start with the finest, responsibly sourced 100% Arabica beans from Brazil. The beans are then steeped in cool water for 12hrs. Next, fresh California milk, cream (from cows not treated with added growth hormone*) and just the right touch of cane sugar and responsibly sourced cocoa are added to create a deliciously smooth and bold cold brew, mocha flavor.
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Cold Brew Coffee - How long does natural bliss® brew/steep their Cold Brew Coffee? Our Cold Brew Coffee is steeped in cool water for 12hrs resulting in a smooth, bold flavor. -
Cold Brew Coffee - What is the caffeine content of natural bliss® Cold Brew? Our Cold Brew Coffee is steeped in cool water for 12hrs resulting in a smooth, bold flavor with a slightly higher caffeine content, ranging between 100-115mg, than a regular cup (8 floz) of coffee which provides about 70mg/serving. -
Cold Brew Coffee - How is your coffee “responsibly sourced”? We proudly source our Cold Brew Coffee from a Fair Trade™ certified supplier. Fair Trade™ guarantees farmers a minimum price, and links farmers directly with importers, creating long-term sustainability. Through Fair Trade™, farmers earn better incomes, allowing them to hold on to their land and invest in quality. -
Cold Brew Coffee - Your label says that your Cold Brew Coffee is “premium”. What does that mean? We’ve chosen 100% Arabica beans that are high quality and carefully sourced and cupped by our team before any lots are selected. -
Cold Brew Coffee - What flavors are available? natural bliss® Cold Brew Coffee is available in Sweet Cream and Mocha flavors. Both include rich 100% Arabica beans, fresh California milk, cream and pure cane sugar- steeped in cool water for 12hrs to create the perfect cold brew for you! -
Iced Coffee - What is Iced Coffee? Iced Coffee is brewed hot by any standard brewing method, and served over ice. -
Iced Coffee - What is the difference between Iced Coffee and Cold Brew? • Iced Coffee: Coffee brewed hot by any standard brewing method, served over ice.
• Cold Brew Coffee: Coffee is steeped in water that’s not hot (i.e. cold, or room temperature) for an extended period of time, typically anywhere from eight to 24 hours.
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Iced Coffee - How does natural bliss® make their Iced Coffee? Our carefully crafted Iced Coffee uses only All Natural and trusted ingredients you can pronounce.• Responsibly sourced coffee beans from the finest coffee growing regions around the world.
• Refreshing milk and cream from California cows that are not treated with added growth hormone*.
• Natural vanilla or caramel flavors:
◊ Our natural vanilla flavor includes extracts from vanilla beans from Madagascar.
◊ Our natural caramel flavor tastes just like homemade is made with pure cane sugar.• Because we use All Natural ingredients, baking soda is used to keep ingredients from sticking together.
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Iced Coffee - What is the caffeine content of the Iced Coffee? Our All Natural Iced Coffee contains approximately the same amount as a cup (per 8 floz) of coffee (70mg/serving). -
Iced Coffee - How is your coffee “responsibly sourced”? We proudly use responsibly sourced beans from the finest coffee growing regions around the world. -
Iced Coffee - What are the “ingredients I can feel good about”? We only use trusted ingredients that come from a recognized source.• Responsibly sourced coffee beans from the finest coffee growing regions around the world.
• Fresh milk and cream from California cows that are not treated with added growth hormone*.
• Natural vanilla or caramel flavors:
◊ Our natural vanilla flavor includes extracts from vanilla beans from Madagascar.
◊ Our natural caramel flavor tastes just like homemade is made with pure cane sugar.• Because we use All Natural ingredients, baking soda is used to keep ingredients from sticking together.
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Iced Coffee - What flavors are available? natural bliss® Iced Coffee comes in two delicious flavors- Vanilla and Caramel. -
Iced Coffee - Where are the flavors from? natural bliss® Iced Coffee uses extracts made from certified organic vanilla beans from Madagascar. Our caramel flavor reminds you of homemade and is made from pure cane sugar. No artificial flavors here!
Nutritional Information-
Does natural bliss® contain allergens? Please always read the product label for the most current allergen information. All natural bliss® products contain milk and our hazelnut flavor contains hazelnut.
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Does natural bliss® contain dairy ingredients? Yes, natural bliss® coffee creamer is made with Grade A, homogenized milk and cream. We are proud to use high-quality milk and cream from cows not treated with added growth hormone.
*According to the FDA, no significant difference has been found between milk derived from rBST-treated and non-rBST-treated cows.
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I’m lactose-intolerant. Should I use natural bliss®? natural bliss® coffee creamer contains lactose. Sensitivity to lactose varies by individual so if you’re lactose-intolerant, we recommend that you consult your physician before trying natural bliss®.
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Are the dairy ingredients in natural bliss® free of added growth hormone? Yes! We proudly use only milk and cream from cows not treated with the growth hormone rBST* (recombinant bovine somatrophin), a synthetic growth hormone that’s often given to dairy cows to increase milk production.
*According to the FDA, no significant difference has been found between milk derived from rBST-treated and non-rBST-treated cows.
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What is natural flavor? By definition, natural flavor is a substance obtained from plant or animal sources that provides the characterizing flavor of a food. In natural bliss® coffee creamer we use cinnamon oils from Asia, extracts of hazelnuts sourced from the US, and extracts from certified organic vanilla from Madagascar. Our caramel flavor reminds you of homemade caramel from butter, cream, and sugar. No artificial flavors here!
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Why are natural bliss® products made with no GMO ingredients? At natural bliss®, we are committed to our consumers and their right to have choices in the products they consume. We are dedicated to providing options, such as offering products with no GMO ingredients, so you can continue to enjoy your favorite natural bliss® products the way you choose.
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What is your definition of a no GMO product? Our description of products containing no GMO ingredients aligns with the EU standard and most state proposals, including Vermont’s. Our No GMO Ingredients claim on the front of our package means that our third party has certified that our product does not contain GMO ingredients.
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Is natural bliss® organic? No, natural bliss® is not certified organic at this time.
natural bliss® is an all-natural coffee creamer proudly made with no GMO ingredients. Our product is made with Grade A, homogenized milk and cream made from cows not treated with added growth hormone.
*According to the FDA, no significant difference has been found between milk derived from rBST-treated and non-rBST-treated cows.
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Is natural bliss® Kosher? Yes, our natural bliss® coffee creamers are Kosher-certified by the Orthodox Union and carry the OUD symbol.
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Is natural bliss® coffee creamer gluten-free? Yes, natural bliss® coffee creamers are gluten-free.
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Does natural bliss® coffee creamer contain trans fats? natural bliss® contains 0 grams of trans fat per serving.
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How can natural bliss® fit in a healthy, balanced diet? All foods can fit into a balanced diet. A good rule of thumb is to know how much natural bliss® you are adding and to use in moderation for your perfect cup. Our recommended serving size is 1 tablespoon.
Visit our page to learn more about Portion Awareness.
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